Terms and Conditions

Terms and Conditions

Last updated: September 24, 2025

Welcome to Universal Finds. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to these Terms. Please read them carefully.

1. General Information

  • This website is operated by Universal Finds.

  • By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to update or modify these Terms at any time. Changes will take effect once published on this page.

2. Products and Orders

  • Product descriptions, images, and prices are provided for informational purposes. We make every effort to ensure accuracy but do not guarantee that product information is error-free.

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

3. Pricing and Payment

  • All prices are listed in EUR (€) and GBP (£) and include applicable taxes unless stated otherwise.

  • Payment must be made in full at the time of purchase using one of the accepted payment methods displayed at checkout (Visa, Mastercard, PayPal, Apple Pay, Google Pay).

  • In case of pricing errors, we reserve the right to cancel orders placed at incorrect prices.

4. Shipping and Delivery

  • We deliver worldwide. Standard delivery times are 3–7 business days within the UK and EU and 7–20 business days for international orders.

  • Delivery times are estimates and may vary depending on destination, customs, or unforeseen circumstances.

  • Risk of loss or damage to products passes to you upon delivery.

  • Customers are responsible for providing accurate delivery information. We are not liable for delays or losses due to incorrect addresses.

5. Returns and Refunds

  • You have the right to cancel your order within 14 days of receiving your items, in accordance with EU and UK consumer protection laws.

  • Products must be returned unused, in original packaging, and in resalable condition.

  • Refunds will be issued within 14 business days after receiving and inspecting returned items.

  • Some items (such as perishable goods, personalized products, and hygiene-related items) are not eligible for return.

6. Intellectual Property

  • All content on this website (text, images, logos, designs) is the property of GlobalTech Store Ltd. and is protected by copyright and intellectual property laws.

  • You may not reproduce, distribute, or exploit our content without prior written permission.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages resulting from your use of our website or products.

  • Our total liability shall not exceed the amount paid for the product(s) purchased.

8. User Responsibilities

  • You agree not to misuse the website by introducing viruses, attempting unauthorized access, or engaging in fraudulent activity.

  • We reserve the right to suspend or terminate accounts violating these Terms.

9. Governing Law

  • These Terms and Conditions are governed by the laws of the United Kingdom and the European Union (where applicable).

  • Any disputes shall be resolved in the competent courts of London, United Kingdom.